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Privacy & Cookie Policy

Privacy Policy for visitors to the site

This Privacy Policy provides specific information on treatment of personal data of users/visitors of the site This policy applies only to the abovementioned site and not to other websites that may be accessed by the user through special links. AR-TEX s.p.a. - Sealing Solutions guarantees compliance with the legislation on the protection of personal data (Legislative Decree no. 196/03 and Reg. 2016/679/EU). Users/visitors are therefore invited to read this Privacy Policy carefully before submitting any personal information and/or filling out any electronic form on the site.


Data Controller

Ar-Tex spa having headquarters in Via Rasetti 12 - 24060 Viadanica (Bg), P.IVA BG 00223030164, e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , is the Data Controller. In addition, any partner sites that from time to time take part in data processing activities on their own can take on the role of independent data controllers.


Object of the treatment

1) Navigation data. The computer systems and software procedures used to operate this website require acquisition, during normal operation, of some personal data which are them implicitly transmitted as required by the current Internet communication protocols. These data, by their nature (e.g. IP address, computer domain names used by users/visitors who connect to the site, etc.) could, through associations and processing alongside data held by third parties, allow users/visitors to be identified. This data is used only to obtain statistical information about the site and to make sure the site is operating and performing as intended. The data on web contacts are not stored, however, for more than seven days, except in case of investigation of computer crimes against the site. No data deriving from the web service will be communicated or disseminated. 2) Data provided voluntarily by users/visitors If users/visitors, connecting to this site, send their personal data to access certain services, or to make requests in e-mail, they are aware that this involves the acquisition by the Data Controller of the sender's address and/or any other personal data that will be processed solely to respond to the request, or to provide the service. The personal data provided by users/visitors will be communicated to third parties only if the communication is necessary to comply with the requests of users/visitors themselves or for legal obligations (as in the case of billing). 3) Cookies In addition to the data expressly provided to the Data Controller, other data obtained during navigation on the site may be recorded: in fact, when the user accesses it, the site can send the user a cookie. A cookie is a small text file that the site can automatically send to the user's computer when he views our pages. The cookies are used to improve navigation as well as to obtain information on the navigation of an individual user within the site and to allow the operation of some services that require identification of the user's journey through different pages of the site. For any access to the site, regardless of the presence of a cookie, the Site registers the type of browser (e.g. Internet Explorer, Chrome, Firefox), the operating system (e.g. Windows, Macintosh) and the host and URL of the user-navigator, in addition to data on the requested page. This data may be used in aggregate and anonymous form for statistical analysis of the use of the site. For the complete management of cookies, read the "Cookie policy" page of this site.


Data treatment modes

Personal data are treated with automated (e.g. electronic) and/or manual (e.g. pen and paper) tools for the time strictly necessary to achieve the purposes for which they were collected and, in any case, in compliance with the current regulations in force.


Purposes of treatment

In addition to those indicated in the individual information provided before the filling in of the forms of the different sections of the site, the purposes of the treatment performed by the Data Controller are as follows: a) collection, storage and processing for the purposes of the establishment and operational and administrative management of the contractual relationship connected to the provision of the service offered on the site; b) use of the user's personal data (in particular the e-mail address) to make communications relating to the execution of the established contractual relationship; c) treatment of personal data provided and those derived from browsing on the site in order to provide a service consistent with the information transmitted during the use of the service; d) collection, storage and processing of data to perform statistical analysis in an anonymous and/or aggregate form; e) functional purposes for carrying out our activity, such as the offer of personalized contents such as newsletter services; f) to provide commercial information on future initiatives, announcements of new products or services; g) for market research, statistical and economic analyses; h) to send advertising or promotional material and also for games or promotional initiatives in general.


Legal basis of data treatment

The legal basis of the treatment of customer data performed by the owner through the site indicated above consists of the contract entered into with the data subjects, while, in the absence of it, the legal basis is in the legitimate interest of the Data Controller to the free economic initiative referred to in art. 41 of the Constitution. As regards other, additional purposes that may require consent, the same will be requested in a specific form and must also be considered as having a valid legal basis.



In addition to the Data Controller in some cases other categories of data processors, managers and people involved in the organization of the Site (administrative, sales, marketing and legal staff as well as system administrators) may have access to the data. Furthermore, the Data Controller may use external subjects (such as third-party technical service providers, transporters, hosting providers, cloud services, IT companies, communication agencies) who may be appointed as external Data Processors. The updated list of the Data Processors can always be requested from the Data Controller by contacting him at the address indicated above.


Transfer to a third country

The data controller uses servers located in the following countries to provide the services offered by the site: - Italy and therefore, basing on EU Reg. 2016/679/EU the servers shall be considered suitable as they are located within the EU. The data processed by the Data Controller will never be disclosed.


Location of actual data treatment

The treatment of data related to the web services provided by this Site is carried out at the above mentioned address of the Data Controller and it is entrusted exclusively to qualified technical staff specifically appointed to said treatment. If necessary, said data may also be treated by the staff of the company appointed with the management of the Data Centre (Data Controller pursuant to article 29 of the Personal Data Protection Code) at the Company headquarters.


Time and place of data storage

The data are processed for the time necessary to perform the service requested by the User and then destroyed by secure means of destruction, such as paper shredders for paper and wiping for data on computer support.


Optional/mandatory provision of data

Apart from what we specified above for navigation data that automatically acquire data, users/visitors are free to provide their personal data or not provide them. Failure to provide data may make it impossible to satisfy the user's request.


Rights of concerned parties

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence of said data and to know its content and origin, verify its accuracy or request their integration, updating, correction. As regards the processing of the aforementioned data, the Customer has the right to obtain from the Data Controller: 1. the acknowledgment of the existence of any personal data regarding the user, the provision of such data supplied in an understandable form and information on the logic the treatment is based on; 2. the cancellation, within a reasonable time, of said data, their transformation into anonymous form or the blocking of those data whose treatment was a violation of the law; 3. the updating of data, their rectification or, when requested, their integration; 4. certification that all operations described under points 2) and 3) have been made known to the people to whom the aforesaid data has been delivered or circulated to, except for such cases in which said operation requires an effort explicitly out of proportion with the right being protected. 5. The Customer also has the right to obtain the correction or deletion of data concerning him or the limitation of treatment. 6. The Customer has the right to revoke the consent related to optional treatments and not related to the execution of the contract signed with the Data Controller. 7. The Customer also has the right to oppose, for legitimate reasons, to the treatment of personal data concerning him/her, even if related to the purpose of collection or to request said data to become portable, to exercise the right to be forgotten, and to contact the Supervisory Authority having jurisdiction in the matter of personal data protection for any violation he regards having been the victim of; for Italy the authority is the Guarantor for the protection of personal data that can be contacted via e-mail, at:


Automated decision-making processes

No automated decision-making processes are performed on aggregated data collected, unless they are aimed at improving management of the site.


Cookie policy by Ar-Tex spa for the website


What are cookies and what are they used for?

A cookie is a text file that the site visited by the user automatically sends to the user's computer; the cookie is then sent back to the site once the user visits the site again. Cookies differ: depending on the person who installs them on the user's terminal, depending on whether it is the same site operator that the user is visiting (so-called "first-party cookies") or a different site, which installs cookies through the first site (so-called "third-party cookies"); depending on their purpose: some cookies allow the website that installed them to remember, for example, the preferences expressed by the user while browsing or to make a purchase or authenticate the user (so-called "technical cookies"), other cookies allow the site that installed them to monitor the user's browsing also for the purpose of sending advertising or offering services in line with the preferences expressed by the user while browsing (so-called "profiling cookies"). Only profiling cookies require the user's prior consent to their use. First-party technical cookies and third-party profiling cookies are installed on the Ar-Tex website as described in the table below.


Technical cookies

Technical cookies are used for the sole purpose of "carrying out the transmission of a communication on an electronic communications network, or insofar as this is strictly necessary to the provider of an information society service that has been explicitly requested by the contracting party or user to provide the said service." Technical cookies can be divided into: - navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate the user to access restricted areas); - analytics cookies (e.g. Google Analytics), similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; - functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided. In particular, the Google Analytics tool used on this website gathers the visitors' IP address to provide an indication of their geographical location. This method is known as IP geolocation. Google Analytics does not report information about the actual IP addresses of visitors. Because of the use of a method known as IP masking, Google Analytics communicates information so that only a portion of the IP address for geolocation is used, rather than the entire address. You can download the browser add-on to opt out of Google Analytics at this address The add-on informs the Google Analytics JavaScript code (ga.js) that information about visiting the website should not be sent to Google Analytics. The browser add-on for deactivating Google Analytics does not prevent information from being sent to the website itself. For the use of technical cookies no consent is requested to the interested party.


Profiling cookies

Profiling cookies are designed to create profiles related to the user and are used in order to send advertising material in line with the preferences expressed by the user while navigating. This site uses profiling cookies managed by third parties (there are no profiling cookies owned by the Data Controller). These cookies - listed below and for which the user's consent is required - are used for advertising services, targeted advertising, personalization of content, tracking and optimization of performance.


How to express consent to profiling cookies

Upon first access to the Ar-Tex website the user can accept all cookies by performing one of the following actions: clicking on the X or OK in the banner or on any element of the page (image or link) outside the banner or scrolling the page; furthermore, the user may refrain from performing the actions described in the banner, access the extended information statement and refuse consent to the installation of cookies by clicking on the relevant link. During subsequent visits to the Site (provided that the user has previously expressed his preference for the use of cookies, as indicated above), the user can access the information through the "Cookie Information" button, which appears on each page of the Website, and refuse consent to cookies in the manner indicated above. In any case, the user can refuse consent to cookies also via the browser settings, as described below.


Information pursuant to art. 13 of Reg. n.2016/679/EU

With respect to the information collected by cookies installed directly from the Site, the data controller specifies the following: o data are collected only for the purposes and for the duration indicated in the table below and are treated with computer-based tools; o as regards "technical" cookies, we once again state that use of these cookies does not require the prior consent of the user as these are necessary for the Site's operation and to allow navigation within it. In case of removal of technical cookies through browser settings, navigation on the Site may become totally or partially impossible; The data collected from the first party cookies may be communicated to subjects acting on behalf of the Data Controller as managers, appointed persons or persons authorised to treat data for purposes related to those described above. With respect to such data, the user can exercise the rights referred to in Reg. 2016/679/EU, as indicated in the Statement on the treatment of personal data available via the "Privacy" link in the footer of the Site. Finally, as regards third-party cookies, please note that the purpose of these cookies, the logic underlying the related processing and the management of user preferences with respect to the cookies themselves are not determined and/or verified by the owner but by the third party which supplies them, in its capacity of supplier and data controller.


Setting up cookies

By default, many browsers automatically allow the use of cookies, but also offer the ability to control most of the cookies, including the ability to accept them or not and the procedure to delete them. For more information on cookie control, see the "Tools" section (or the corresponding one) of your browser. You can set the browser to receive a warning before accepting a cookie, thus offering you the possibility to decide whether to receive it or not. You can also completely disable cookies.


How to disable cookies?

Most browsers (Internet Explorer, Firefox, Google Chrome, etc.) are configured to accept cookies. Cookies stored on your device's hard drive can still be deleted and you can also disable cookies by following the instructions provided by the most common browsers available at the following links:



Internet Explorer:





Final clauses

To consent to the use of personal data to receive information, communications on future events and newsletters from the Data Controller, uncheck the consent box on the appropriate information in another section of this site. Given the current state of evolution of the legislation on the protection of personal data, we inform you that this privacy policy may be subject to updates. May 2018.

Adress: Via Rasetti 12 - 24060 Viadanica - Bg
Phone: 0039.035.939711

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Ar-tex has been operating on the Italian and international market of o-rings and technical rubber articles since 1970 with the basic aim of satisfying each individual customer’s needs guaranteeing top quality at competitive prices.
Our fourty years of business have been characterised by the continual research for qualitatively excellent product performance to give maximum customer satisfaction.
In the mid eighties we started developing a quality management system along these lines in keeping with the existing standards, and in 1993 we were awarded the ISO 9001 certification. At the beginning of 2002 we received the ISO TS 16949 certification to meet the growing demand of our customers from the car industry.