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About us: Policy

About us: Policy
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Our best partner is our customer


High quality product grades, accurate inspection, investment into advanced processing equipment and continuous monitoring of our process systems are the results of our total commitment to customer satisfaction. This mix also enhances competitiveness, resulting in an optimized quality-to-price ratio which, when added to our natural customer esteem, also results in an effective and unique customer relationship.



At all times our customers are the focal point of all our company activities, decision-making and policies. Customer issues are the first reference point for corporate growth: each technical or logistical issue that may arise is always regarded as an opportunity to further professional and corporate development.
Customers are the partners with which Ar-tex can stay ahead of the ever changing global market place.

The ultimate aim of Ar-tex is to become a customer’s preferred partner for the supply of O-rings and technical rubber products. A partner is not limited to the supply of goods. Being a partner also means being able to assist a customer in the right choice of rubber compounds and product geometry to ensure that all the relative operational requirements are met.



Adress: Via Rasetti 12 - 24060 Viadanica - Bg
Phone: 0039.035.939711

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Ar-tex has been operating on the Italian and international market of o-rings and technical rubber articles since 1970 with the basic aim of satisfying each individual customer’s needs guaranteeing top quality at competitive prices.
Our fourty years of business have been characterised by the continual research for qualitatively excellent product performance to give maximum customer satisfaction.
In the mid eighties we started developing a quality management system along these lines in keeping with the existing standards, and in 1993 we were awarded the ISO 9001 certification. At the beginning of 2002 we received the ISO TS 16949 certification to meet the growing demand of our customers from the car industry.